🚚 Nearby PIN: ₹29 below ₹200 • ₹200+ Free 🏙️ Other Local/Lucknow: ₹49 below ₹499 • ₹499+ Free • Within 1 Day 📦 Courier: Minimum ₹199 • ₹49 below ₹499 • ₹499+ Free Estimated 2–7 working days • Prepaid only Shop Pickup = Free
Swaraj Stationery

Terms & Conditions

Website, ordering, account, loyalty and service-use terms.

Version 1.0 • Last updated 07 Aug 2026

Acceptance and eligibility

By using this website, creating an account, placing an order or requesting a service, you agree to these terms and the linked policies.

You must provide accurate contact, delivery and order information. A parent or guardian should assist where the customer is not legally able to enter a binding transaction independently.

Products, prices and stock

We try to keep product names, images, descriptions, prices, stock and offers accurate. Packaging, shade or appearance may vary slightly. The price and delivery charge shown at checkout apply to that order.

An order may be cancelled or corrected if stock is unavailable, an obvious pricing error occurs, delivery is not serviceable or suspicious activity is detected. Any eligible paid amount will be handled under the refund policy.

Order acceptance and customer responsibility

An order is treated as accepted after confirmation by the shop. The customer must provide a reachable mobile number, complete address and correct PIN code. Delay caused by incomplete or incorrect details may affect the delivery estimate.

The customer must inspect product, quantity, variant, printing instructions and uploaded files before final submission.

Accounts, offers and loyalty

Misuse of accounts, referrals, coupons, reviews, loyalty points, bots or duplicate identities may result in cancellation, point reversal, review rejection or account restriction.

Loyalty points are promotional benefits, not cash or bank balance. They may be adjusted or reversed where an order is cancelled, returned, refunded or found fraudulent.

Government jobs and assisted services

Government-job information is provided for reference. Official notification and the recruiting authority are the final sources. Form-filling help does not guarantee eligibility, acceptance, examination result, selection, licence, certificate or government approval.

Liability and jurisdiction

We are not responsible for delays caused by weather, traffic, courier disruption, public holidays, government-portal downtime, incorrect customer information or events beyond reasonable control.

These terms are governed by applicable Indian law. Subject to mandatory consumer rights, disputes will be handled in the competent jurisdiction of Lucknow, Uttar Pradesh.

Business & Grievance Information

Business:
Swaraj Stationery
Proprietor/Legal Contact:
Amarjeet singh
Address:
Shop No. 9, Ground Floor, Salman Complex, Indira Nagar, Lucknow, Uttar Pradesh - 226016
Shop Mobile:
9506860947
Grievance Contact:
Amarjeet singh
Grievance Mobile:
9506860947
Grievance Email:
swarajcafe123@gmail.com
Working Hours:
10 AM - 9.30 PM
Jurisdiction:
Lucknow, Uttar Pradesh

If a consumer grievance remains unresolved, the National Consumer Helpline may be contacted at 1915 or 1800-11-4000.

These policies explain the shop’s operating rules and do not reduce any non-waivable rights available under applicable law.